1. Customers come to design with drawings
Customer provides design drawings: Customers can provide design drawings or reference pictures of wind chimes through email, WeChat, or other means, and provide corresponding data of wind chimes, such as product size, color, etc
Preliminary communication: Our design team will have preliminary communication with the client to understand specific requirements and expectations
2. Confirm requirements
Detailed requirement confirmation and modification: We will discuss in detail the color, size, sound, shape, copy, and other details of the wind chime according to the customer's requirements, and make necessary modifications to the design.
3. Quotation
Preliminary quotation: Based on the confirmed requirements, we provide a preliminary quotation.
Cost analysis: Provide a detailed explanation of the composition of various costs in the quotation to ensure that customers have a clear understanding of each part of the cost.
4. Sample making
Making samples: After the customer confirms the quotation, we start making samples.
Sample confirmation: After the sample production is completed, we will send it to the customer for confirmation and testing.
5. Confirm layout
Sample feedback: After receiving the sample, the customer provides feedback on the color, size, sound, shape, copy, etc. of the sample.
Final confirmation: Based on customer feedback, we will make necessary adjustments until the customer is completely satisfied.
6. Place a purchase order
Formal order placement: After the customer confirms that the samples are correct, they sign a formal procurement contract and pay a deposit.
Mass production: We start mass production and complete it within the agreed time.
7. Production progress tracking
Real time updates: During the production process, we will regularly report production progress to customers.
Quality inspection: Every step undergoes strict quality inspection to ensure that the product meets customer requirements.
8. Shipping and after-sales service
Shipment arrangement: After production is completed, we will ship the goods in the manner agreed upon in the contract.
After sales service: If customers have any problems after receiving the product, we will provide timely after-sales service to ensure customer satisfaction.